A customer sends an order to the sales order department. A clerk opens the order and reviews it for accuracy, if there are any errors the clerk corrects them. The clerk then enters the order into the computer and the computer compares and edits the order against the customers master data. The computer then displays the order back to the sales order clerk and if any errors are found the clerk correct them and then places the order. The order data is used to update the sales event database and the sales order master database. The recorded order is displayed to the sales order clerk to confirm that the order has been stored, and a printing ticket is printed in the warehouse. Additional a customer acknowledgment is printed in the sales order department and sent to the customer.
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